April Taylor is an associate director in the Healthcare practice. She has more than 15 years of industry management and Big 4 Consulting experience within healthcare strategy, healthcare operations, and healthcare technology environments. She has managed departments and led initiatives that included: leading cross-functional teams, coordinated multi-functional activities to meet milestones, and deliver programs on plan. She facilitated the definition of project scope, goals, and deliverables. She was responsible for tracking the day-to-day activities for clients teams and projects as required to ensure the projects are completed on time in a manner consistent establish goals. She managed projects simultaneously that consisted of multifacility departments and organizations and interacted independently with all levels of management across the organization on an enterprise level. She is also certified in EPIC and Siemens Soarian.
Prior to Navigant, April was a patient access manager for the second largest pediatric health system in the country. This experience provided her with an in-depth knowledge of the overall healthcare environment from both the provider and payer perspective. Within this role she managed a total of 55 FTEs, managed a budget for three departments, and created process flows, job descriptions, staffing analyses, training materials, and implementing training.