Doug Story is a seasoned revenue cycle consultant with extensive experience leading change in complex healthcare environments. He has a comprehensive understanding of revenue cycle process and how revenue cycle interacts with all areas of the health system. Furthermore, Doug has worked in revenue cycle from multiple perspectives including serving in interim management roles and implementing revenue cycle applications for a leading EMR vendor (Epic). He has led a variety of engagements across the revenue cycle including assessments, net revenue improvement, organizational redesign, and all aspects of system conversion, including pre-implementation strategy, implementation risk mitigation, and post-conversion optimization. Finally, he has worked across both hospital and physician landscapes in multifacility health systems, academic medical centers, and community hospitals. Doug excels at developing robust strategies and associated systems for measuring the effectiveness of execution. He seeks to pair best-practice revenue cycle strategies with leading technologies to drive efficiencies across the revenue cycle. Additionally, Doug has extensive experience leading teams, both internal and client, to successful outcomes.
MBA, Strategy, Northwestern Kellogg School of Management BA, Mathematics/Economics, Washington University in St. Louis