Lucien Perry is an Associate Director in the Healthcare practice. He has more than 14 years of healthcare experience that spans a variety of providers, including primary and tertiary care hospitals, large academic medical centers and community health centers/clinics. Lucien specializes in revenue cycle project management, change enablement, standardization and redesign. He has managed revenue cycle process improvement projects to facilitate front end and back end improvement efforts, to improve pre-access, patient access protocols and business office operations (centralized and stand-alone), reduce accounts receivable, improve cash collections, reduce denials and improve the overall revenue position for providers.
Prior to joining Navigant, Lucien held a position as a consultant in the healthcare division of Arthur Andersen LLP.
Areas of Expertise:
Business Office Transition
Cash Acceleration/Patient Access and Business Office Revenue Management
Design Sessions for Better Practice Model Development & Implementation • Workflow Development for Standardization of Revenue Cycle Better Practices
Qualitative/Quantitative GAP Assessments & Recommendations Development • Revenue Cycle Process Improvement, Redesign, Project Management, Go-Live Implementation & Post Monitoring for Centralized PreAccess Center and Centralized Business Office • Performance Tracking, Reporting, Risk & Issue Management
ICD-10 Readiness Project Management
Litigation Support & Root Cause Analysis
HIPAA Implementation • Patient Access/Charity Care Operations Assessment and Improvement • Medicare Reimbursement Impact
M.S., Health Administration, University of Alabama at Birmingham M.B.A., University of Alabama at Birmingham B.S., Management, University of New Orleans
Membership and Activity Information
Healthcare Financial Management Association (HFMA) National Black Masters of Business Administration Association (NBMBAA)