Kate Goonan, M.D. is a Managing Director in the Healthcare practice. With more than 25 years of consulting experience, Dr. Goonan is a nationally recognized writer, speaker and advisor in all aspects of performance excellence and transformational change. She has experience in large scale operational and performance excellence strategy with health systems, integrated delivery networks and health plans, as well as other industries.
Kate has coached several national and state Baldrige award recipients in fundamental transformational change and performance excellence. She specializes in the integration of robust process improvement with strategy, operations, culture, workforce engagement, patient experience and high reliability sciences.
Dr. Goonan has served as a senior executive in health systems, academic health centers, medical groups, health plans and leading consulting and thought leadership organizations, making her a trusted advisor to senior leadership of diverse health industry organizations.
Dr. Goonan has built and led large, cross-functional, performance improvement engagements by helping executives and senior leaders set bold strategic vision and solving complex problems in post-merger and acquisitions (M&A) environments, turnaround situations and good organizations seeking to achieve top decile performance levels.