robert fox

Robert Fox

Associate Director

Financial Services

Boston, MA +1.617.748.8386

Areas of Expertise

Rob Fox is an Associate Director in the Financial Services practice. He has more than eight years of experience working with Fortune 500 insurance carriers with primary focuses in Life and Long Term Care operations. With expertise in operational excellence and technology & business alignment, Rob has managed key strategic initiatives on several process redesign, operational optimization, and technology projects.

Rob has extensive experience executing operational excellence initiatives and supporting technology projects.  This, complimented by a great ability to foster collaborative and respectful relationships with clients, has enabled him to become a trusted advisor to senior leadership on business critical operational and technology initiatives.

Areas of Expertise:

Rob has led high-performing teams by setting bold strategic vision and solving complex problems in fast-paced and uncertain environments.

Operational Excellence and Process Re-Engineering

  • Advises senior operations and technology executives on transforming organizations to improve performance and reduce expenses through business process automation. Specializes in optimizing operational efficiency while maintaining service and quality.

Operational Modelling & Change Management

  • Performs operational analyses and modelling to identify opportunities within organizations. Documents and implements identified recommendations, and facilitates change and cost saving projects, largely within new business & underwriting, policy admin, or claims organizations.

Support of Technology Initiatives

  • Advises senior operations and technology leaders throughout all stages of large technology initiatives, including business vision, business requirements, benefits analysis/business case, vendor selection, implementation plans, project delivery, and change management.

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Robert Fox

Associate Director


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