Effective Date 09/29/2016
This policy was last updated in April 2018
Thank you for visiting a Navigant offering. The Site is owned and operated by Navigant.
Registration and Account Information: You can browse the Site without telling us who you are or revealing any personal information (i.e., name, email address, phone number, fax number, mobile telephone number and physical contact information) about yourself. If you register for an account with us, you choose to give us your personal information and are not anonymous to us. When you register an account, create a profile, purchase products, or otherwise engage with our Site, you may provide personal information. Personal information is only associated with your account/profile when you sign in as a registered user. You may also provide non-personal information such as your job title, company name or business address.
(a) Career Information: The “Careers” sections of the Site give you the opportunity to register to apply for jobs. To apply for a position, you will need to establish a “Profile.” In order to do so, you will provide us with your email address, username, password, first and last name, physical address, phone number, career data (e.g., current pay level and desired pay). You may also provide other information about you (such as your gender, ethnicity, Veteran, or disability status). Navigant is an equal opportunity employer. Your username and password will allow you to access your account later. Also, when you apply for a job or authorize us to obtain a consumer report (e.g., background check), we will collect personal and non-personal information (e.g., name, address, telephone number, resume, employment history, reference information, compensation, compensation history, education, social security number and so on). Also you may upload your photo to the website on your resume. When you apply for a position you may also provide the names, email addresses and phone numbers of third party references. You represent that you have obtained permission from your references to provide us with their personal information.
Visit our Career Submission Terms for more information regarding the types of career information we collect and how we treat it.
(b) Information to respond to your requests: You may give us your personal information so we can send you information you request – e.g., newsletters, publications, market research reports, Navigant Advantage, surveys to understand your interests and other communications you request. Details of how you can opt-out of receiving any communications from us are detailed in the section headed “Your Choices” below.
(c) Social Media Information: We may offer sign-on services that allow you to use third-party login credentials to access the Site. We also may offer services that allow you to share information with third-party social media websites such as Facebook, Google Plus, LinkedIn, Twitter, and others.
(e) Information From Other Sources: The information we collect may be combined with information from outside records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with the law.
(f) Mobile Information: We may collect additional information from you if you access our Site through a mobile device (e.g. your device’s operating system, unique device identifier, call logs, contacts/address book, GPS/geolocation, and stored information on your device such as calendar and dialer).
(g) Technical Usage Information: When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Sites such as the browser type, IP address, user language, the operating system, the presence/absence of “flash” plug-ins, screen resolution, connection type, and information that identifies the cookie, the pages you view and the length of your visit to the Site (“usage information”). We use tracking technologies (including cookies, flash cookies, web beacons/GIFs, embedded scripts, e-tags/cache browsers) to collect usage information.
We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.
(a) Operate Our Site: We use the information collected to (i) respond to your requests; (ii) provide customer service (e.g., to resolve disputes, problems with your account/profile or the Site); (iii) personalize your experience; (iv) improve the Site; (v) give you information about your profile; (vi) provide you with a safe, efficient, and customized experience.
(b) Analyze and Aggregate Non-Personal Information: We use aggregate information about our users and non-personal information for statistical purposes, to analyze Site and user behavior, to prepare aggregated reports, and for our own marketing purposes.
(d) Communicate With You and Process Your Requests: We use your information to contact you, to maintain the Site, your account, or to comply with your stated communication preferences, respond to your employment applications, communicate with you regarding a response for a Request for a Proposal submitted by you, or to provide other services requested by you, as described at the time when we collect the information from you, or to contact you for other purposes authorized by law.
(f) SharePoint Sites Hosted by Navigant: We have minimal use of personal information that is provided through these platforms as we act as a service provider.
In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service. You consent to our retention of your video viewing tracking data for as long as permissible under applicable law – up to one year after you close your account or otherwise withdraw consent for video tracking.
Information collected on the Site may be shared with:
(a) The Navigant Corporate Family. We may share the information we collect about you with the Navigant corporate family and their and our affiliates and subsidiaries, as well as with third party suppliers. The information may be disclosed (i) to provide joint content and our services (e.g., registration, transactions, analytics and customer support); (ii) to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches; and (iii) to guide decisions about our, Navigant products, sites, applications, services, tools, and communications. Members of our corporate family will use this information to send you marketing communications and you will have the opportunity to opt-out in email communications.
(b) Service Providers and Other Third Parties. We may disclose your information to service providers under contract who help with our business operations (such as, but not limited to, fraud investigations, software development, email delivery, marketing communications, bill collection, payment processing, and site analytics and operations
(c) Other Entities with your Consent. Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service). On the Site, you may have opportunities to express interest in or register for other services. If you do, we will provide information about you to those third parties, or parties working on their behalf, to implement your request.
(d) Legal . We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to comply with such legal process, or to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
(f) Companies in the Mobile App Industry. If you access the Site through a mobile device or app, we may also share your information with carriers, operating systems and platforms.
(g) Social Networks: Please see Section 6 below.
You can control how and when you want to receive notifications regarding electronic newsletters and marketing-related emails for services described on the Site by contacting us at firstname.lastname@example.org or by following the “unsubscribe” instructions within the notices.
For navigantresearch.com, go to https://www.navigantresearch.com/my-reports/profile to update or change your preferences regarding notifications or electronics newsletter, or follow the “unsubscribe” instructions within the notices.
When you visit the Site, we and our business partners may use tracking technologies to enhance your online experience or customize our offerings.
A few additional important things you should know about our use of tracking technologies (cookies):
(a) How Do We Respond to Do Not Track Signals for California Residents. California Business & Professions Code Section 22575(b)(as amended effective January 1, 2014) provides that California residents are entitled to know how Navigant responds to “Do Not Track” browser settings. Navigant does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
Our Site may contain links to other third party websites. We are not responsible for the privacy practices or the content of these third party sites.
We store and process your information on our servers located in the United States and around the world. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls. It is your responsibility to make sure that your personal information is accurate.
The Site is a general audience site and it is not intended for children under the age of 13. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.
As we operate internationally, and many of our computer systems are currently based in the United States, your personal information may be processed in the U.S. and elsewhere where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create an account/profile, you consent to the collection and/or processing in the United States of your personal information and tracking technologies/cookies as described in this Policy.
Navigant (and its wholly owned U.S. subsidiaries, including HP3, Inc., NCI Healthcare, LLC, Claims Data Repository, LLC, Navigant Consulting (PI-NY), Inc., Navigant Capital Advisors, LLC, Navigant Economics, LLC, Navigant Consulting (PI) LLC, PACE Claims Services LLC, Peterson Consulting L.L.C., Peterson Risk Consulting, LLC, Navigant Energy Services, LLC, , McKinnis Consulting Services, LLC, Navigant Cymetrix Corporation and Care Clarity Inc.) participates in and has certified its compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Navigant is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Frameworks, to the Frameworks’ applicable Principles. To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce’s Privacy Shield List.
Navigant is responsible for the processing of personal data it receives under the Privacy Shield Frameworks and subsequently transfers to a third party acting as an agent on its behalf. Navigant complies with the Privacy Shield Principles for all onward transfers of personal data from the EU or Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Navigant is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Navigant may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, Navigant commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Navigant at:
Chief Privacy Officer
Navigant Consulting, Inc.
150 N. Riverside Plaza, Suite 2100
Chicago, IL 60606
Navigant has further committed to refer unresolved Privacy Shield complaints to the International Centre for Dispute Resolution - American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit http://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
For any questions or issues relating to the handling of personal data under Singapore’s Personal Data Protection Act, Navigant has designated Dawn M. Cassie as the Data Protection Officer (DPO), email@example.com. The DPO can also be reached through our local Singapore office by contacting Victoria Leong at +65 6486 1409 during Office Hours, 9am – 6pm, Monday through Friday, local time.
If your questions are not answered online, you may email us at firstname.lastname@example.org or write to us at Navigant: 150 N. Riverside Plaza, Suite 2100 Chicago, IL 60606, U.S., or by using the contact on the Site.