A Rising Tide: Collaboration Across Insitutions Improves Charge Auditing Program Performance

Navigant's Erick McKesson and Granger Kersten in Becker's Hospital CFO

After an EHR implementation, flaws or errors in revenue capture end up costing healthcare institutions up to 5% of their gross revenue.

Piloting a new collaborative effort, several health systems have come together across institutional boundaries to avoid those post-implementation losses by optimizing the charge auditing program they have in common. Working together, the group has determined the audit software's most valuable "edits," or programmable logic that automatically flag mischarges or reporting errors before they are sent out. This article briefly describes this unusual collaboration and then lists the 5 charge auditing program edits they've found to have the greatest financial impact.

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