Hospitals are Spending More on Technology to Manage Revenue, But Most aren't Realizing the Benefits

HFMA and Navigant Survey Findings Featured in FierceHealthcare

The majority of hospitals are devoting more dollars to technology to support revenue cycle management, but few are realizing the full potential of those systems, and EHRs may be to blame.

Nearly three-quarters of health system chief financial officers and revenue cycle management executives said their technology budget is increasing, according to a survey by Healthcare Financial Management Association (HFMA) and Navigant. Nearly a third said their budget was increasing more than 5%.

Revenue integrity, clinical documentation, and business analytics were among the top focus areas for healthcare executives, and the majority of priorities outlined by respondents relied on technology.

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