Leaders worked across departments to achieve performance improvements
By Geoffrey P. Cole, MD, and DeeDee Risher, Athens Regional Health System; and Lisa M. Bragg, RN, BSN, CCSGB, Navigant
In 2014, Athens Regional Health System, one of northeast Georgia’s largest healthcare systems, was in the midst of evaluating its performance improvement efforts while launching a new electronic health record (EHR). The health system needed to identify performance improvement opportunities to help close a projected $29 million to $51 million gap and achieve its desired 5 percent margin.
Athens Regional partnered with Navigant to assess and implement performance improvement initiatives. Through the partnership, Athens Regional achieved $15 million in annual improvements in the first year. Additional results include: