Embracing Innovation and New Technologies

Healthcare Real Estate Insights, Part 2

Envision the Future. Understand the Enterprise's New Role. Move Expeditiously to Plan and Execute the Vision.

  • Commercial payers, exemplified by UnitedHealth, will continue to grow their urgent care, surgery centers, physician networks, and analytical capabilities.
  • Retailers, like CVS, which currently offers consumers access to routine primary care through its placement of clinics, are expanding their programs into chronic care.
  • Apple, formerly in negotiations to buy medical-clinic network, Crossover Health, indicates how the tech colossus envisions its burgeoning role in the market of health and wellness.1
  • JP Morgan, Berkshire Hathaway and Amazon's recently formed partnership will test whether they can address rising healthcare costs and better employee access and outcomes by bringing disruption and innovation to the healthcare industry.2
  • Emerging technologies — virtual care/telehealth, precision medicine, artificial intelligence — are at the forefront of changing the economics and delivery of healthcare.
  • Consolidated patient information, through a standard platform, such as Blue Button at HealthIT.gov, will make information easily retrievable for patients and facilitate the integration of new technologies into healthcare.

With the rapidly gaining prominence of robotics, artificial intelligence, biotechnology in today’s society, there needs to be a higher and more focused sense of urgency among providers to compete in the 4th Industrial Revolution.

Fred Campobasso
Managing Director, Navigant Healthcare Real Estate Group

What Providers Should Do:

Technology will be a catalyst for enterprisewide cost savings and efficiencies. Inaction and not understanding the elements and consequences of moving too slowly must be avoided.  To address the numbers of Americans seeking care, physician shortages, and reimbursement challenges that cause patient populations to defer or not to enter the system of care at the correct point, we will need one efficient system to triage health queries and manage patients based on urgency, severity and available capacity.




1 Jonathan Vanian, “Apple Considered Buying Medical Startup Crossover Health,” Fortune, Oct. 16, 2017.

2 Angelica LaVito/Jeff Cox, "Amazon, Berkshire Hathaway and JPMorgan Chase to partner on US employee healthcare" CNBC, January 30, 2018

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