Banks looking to successfully grow their HELOC loan portfolios should aim to simplify the overall product design, implement automation and automated controls during account setup/onboarding, and institute efficient data governance throughout account servicing.
Learn how leading banks are staying competitive by proactively addressing key risks in servicing HELOC portfolios.
Additional contributors: Vincent Urbancic, James Christenson, Justin Nusbaum, Savannah Xiao, Connor Pendergrass, Konrad Neptune
Banks need to proactively manage lending and servicing risks to profitably grow their HELOC portfolios. By focusing efforts on product design, account setup, and ongoing servicing, banks can reduce confusion and friction in lending process for borrowers to compete with new entrants, substitutes, and other forms of credit while reducing servicing risk.