Robotic process automation (RPA) is transforming the way companies are doing business. More businesses are leveraging RPA solutions to build a digital workforce by automating front, middle, and back office operations as well as audit, risk, and compliance functions. This automation allows humans to focus on more productive, impactful, and value-added activities.
Navigant Consulting, Inc. is seeing an acceleration in the utilization of RPA technology across the financial services industry. To help your company avoid common pitfalls, we compiled our expertise into a digital workforce guide that answers our clients’ top RPA-related questions and features an easy-to-follow capability journey.
This guide will answer the following questions:
How can I ensure acceptance/adoption of my company’s RPA initiative?
Why are many teams using pilots early in their RPA journey?
What can we do to assuage concerns from our business partners about bots having access to their data?
How can we determine which processes should be automated?
How much training do we really need to get our developers up to speed?
How can we ensure a bot stays fully functional once it is up and running?