Bank Compliance Magazine Article
The ability to identify, scope and remediate operational issues that cause harm to your customer has become a key regulatory expectation. This Bank Compliance magazine article focuses on three key areas to help build a best-in-class remediation process:
Jonathan Shiery, a Director in Navigant’s Financial Services practice, outlines each of these steps in detail, illustrating the framework for a successful process. Through this comprehensive breakdown, Shiery offers best practices, as well as key takeaways, to be adopted when developing a best-in-class remediation process.