Utilities Begin Embracing Demand Side Management Programs

In a Utility Dive article, Navigant Research discussed the drivers behind the next generation of demand response

Changing customer expectations and innovative technologies are ushering in the next decade of demand response (DR) and energy efficiency programs, creating new opportunities for utility demand side management (DSM) programs.

In a Utility Dive article, Navigant Research’s Jessie Mehrhoff, research analyst, identified several DSM program drivers including, natural gas, pay-for-performance (P4P), distributed energy resource (DER) integration, and beneficial electrification, which she examined in the following case studies:

  • Aquanta: exploring P4P with two California utilities and natural gas DR with Con Edison
  • Green Mountain Power: integrating DER across its DSM programs
  • Austin Energy: advancing electrification with strategic electric vehicle charging 

"[The case studies] provide insight into how utilities, technology vendors, and program implementers are working together to launch innovative programs that both meet changing customer needs and engage a broader swath of smart home and smart commercial building technologies," said Mehrhoff.

Despite challenges to DSM programs, Mehrhoff believes, “The inclusion of new technologies and customer desire to engage with their utility beyond just traditional power-supply relationships may help to modernize the utility industry over the coming decade.”

Read the Utility Dive Article
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