In an article for Smart Cities Dive, Navigant Research explains a three-pronged strategy for reducing cybersecurity threats
While intelligent building solutions are helping to bring digital transformation to the real estate and facilities management industries, new IT infrastructure and building controls are creating cybersecurity risks.
In an article for Smart Cities Dive, Casey Talon, research director at Navigant Research, said customers can realize the full benefits of smart building solutions and retain a cybersecure network environment through a three-pronged strategy encompassing people, processes, and technology.
Defining human capital roles and responsibilities can help maximize cybersecurity safeguards for intelligent building deployments. To do this companies can educate the workforce about new technologies or outsource to intelligent building solutions providers.
Additionally, companies need to deploy a consistent and robust security process, taking a top-down approach. Organizations need to have thorough deployment processes, that not only incorporate IT, but expand to the operations team and the broader organization for a wholesome approach to new technologies.
Lastly, organizations need to invest in solutions with security protections, as cybersecurity needs to be addressed at each layer of the intelligent building solution stack. Customers want the benefits of data, analytics, and control in addition to protections from business disruption and employee and customer safety.
“If intelligent building vendors bundle best-in-class cybersecurity solutions with advisory services or deeper partnership approaches, they are well positioned to grow their businesses in today’s marketplace," Talon said.