With advances in social media and the rise of the Internet of Things, corporate record keeping is becoming more and more complex. With data coming from multiple sources, businesses are now collecting data from various places than just their own servers.
Navigant expert Ashely Smith discusses how to incorporate social media into your data collection and retention policies and what is needed to ensure you appropriately process the data. “It’s important to remember that collecting the data doesn’t necessarily mean the data will make their way through to review. In many instances, these new data sources—social media, text messaging, instant messaging, etc.—aren’t being left behind at the time of collection; rather, they are being filtered out during data processing.