Navigant Enhances Claims Management Platform with Artificial Intelligence and Machine Learning Technology

Created through the combined talents of Navigant’s economics and legal technology solutions experts, the platform’s new features streamline the process of identifying lawsuits that will be dismissed with no payment.

The enhanced platform allows mass tort defendants and their defense counsel to allocate resources on high-value claims and avoid activity on lawsuits where over-naming of defendants is suspected to be happening according to the insurance community. 

“Leveraging AI technology helps us better serve our clients by providing thorough document analysis and clear resolutions to data-heavy claims,” said Brad Drew, managing director in Navigant’s Disputes, Forensics, and Legal Technology (DFLT) segment and the PACE business unit leader. “As new innovations and rapidly increasing volumes of data continue to transform the legal industry, use of our enhanced claims platform ensures that our clients are well-positioned to receive the best possible lawsuit resolutions.”

Product enhancements were developed at the behest of asbestos defendants in order to achieve superior lawsuit resolution outcomes amid declining budgets for legal spend. Law firms with national defense accounts and insurance companies that control litigation for a defendant have embraced the technology for its cost-saving properties and transformational effects on their business processes. The new efficiencies generated by this technology have led to margin improvements for law firms and an overall decrease in defense spend for the insurance community. 

Navigant’s PACEweb claims management platform combines the firm’s professional expertise in mass tort claims, insurance and reinsurance, information management, and project management with modern systems and technology to provide clients with cost-effective solutions for litigation needs. 


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