Cynthia Serrato joined Navigant more than 15 years ago as a summer intern in the discovery services practice, now known as the disputes and investigations practice. After graduation, she joined full-time and, within the first seven years, worked her way up to the associate director level. At one point during her tenure at Navigant, Cynthia expressed interest in diversifying her skill set and her managing director supported her as she transitioned into the role of practice area business manager (PABM) for, first, the disputes and investigations practice and, later, for the valuation and financial risk management (VFRM) practice.

I sincerely enjoy the people I work with here at Navigant. They are smart, driven, and hard-working. There is a mutual respect here that I’ve witnessed throughout my time at the firm, regardless of level.


Cynthia wears many hats in her position as the PABM for the VFRM practice. She supports the practitioners as they serve the valuation, risk management, and transaction advisory needs of their clients across a number of industries. Her background as a consultant allows her to support the leader of the practice directly on everything from budgeting to integrating new employees to strategizing about the future of the practice.


For Cynthia, one of the great things about Navigant is that it embraces diversity and has expanded outreach for diverse populations. In fact, Cynthia is the head of Navigant’s Latino Ancestry Employee Resource Group, which organizes collaborative conference calls, professional development activities, and social events not only for Latinos within the firm, but the broader Navigant population, as well. For example, as part of Hispanic Heritage Month, Cynthia collaborated with five Navigant offices to organize social events around Latino music, food, and cultural holidays.


Cynthia appreciates the entrepreneurial spirit of her team members. She is always impressed by the intelligence and ambition of her colleagues coupled with their approachable and supportive demeanors. She has witnessed firsthand that as colleagues have new ideas, either client-related or extra-curricular; they are supported in realizing their vision and goals.

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