By leveraging Navigant’s professional onshore and offshore compliance experts, our clients can focus on their core business processes while increasing cost savings and reducing regulatory risk. Our Compliance Business Process Outsourcing (“BPO”) unit offers experienced resources to handle many routine consumer finance compliance functions. Our services include:
Our Compliance Experts
Navigant’s full-time onshore/offshore employees are experienced compliance and operations professionals and have completed a comprehensive NASSCOM background check. Navigant’s team is at the “front” line of regulatory issues working with top 20 banks and consumer finance companies. Thus emerging issues and regulatory interpretation are incorporated into our training/testing. Navigant leverages case management technology to allow for enhanced efficiency and real time reporting. Navigant has developed proprietary “monitoring” and claims processing tools to identify and mitigate compliance regulatory risks and / or enhance recovery rates. All offshore work undergoes quality control review by our U.S.- based Management team. Extensive physical and data security is provided to keep client data secure. Our BPO team provides the following advantages:
The result is a seamless customer experience with no trade off in quality of work performed.
Benefits of working with Navigant’s Onshore/Offshore BPO team include: