Ms. Ireland is a Director in the Outsourced Claims Service (PACE) practice. Ms. Ireland has over 15 years of experience providing technology project management and operations assistance, including the design and use of claims processing systems and analytical databases.
Ms. Ireland has assisted policyholders, insurers and their legal counsel on a variety of matters including claims administration protocols and controls, claims analysis, statistical sampling and claims review. Her combination of business and technical expertise has proven to be highly effective for coordinating and communicating to all functional areas involved in complex projects.