Healthcare Providers

Operations Advisory

Declining reimbursements and profit pressures are causing professional and institutional providers to review, analyze and redesign their operations in order to drive greater efficiency. At the same time, government and third party payors are scrutinizing quality and outcomes in many areas of healthcare. As they focus on optimizing operations, providers must strive for maximum quality and efficiency in all that they do.

Navigant can help providers to achieve those goals through comprehensive operational analyses focused on:

  • Clinical and related health services mix
  • Staff and physician provider productivity 
  • Patient, physician and information flow 
  • Revenue cycle and Central Business Office (CBO) analysis 
  • Human resources 
  • Financial management and accounting 
  • Managed care contracting


  • Comprehensive and limited operational assessments
  • Design and deployment of operational, quality and continuous improvement programs
  • Lean Six Sigma ProcessExpressSM initiatives
  • Lean Six Sigma executive and practitioner training and certification programs
  • Activity-based costing and financial improvement
  • Alternative practice management option analyses
  • Implementation assistance

Click here to read our insights on the healthcare industry.

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